The Practice · Case study · 2004–05

Art Mobs: a second voice in the gallery

While teaching at Marymount Manhattan College, I ran a project that put an unofficial, user-authored voice on top of one of the most authoritative institutions there is. Students made their own MoMA audio guides; visitors downloaded them and carried them in. The museum did not ask for it, and did not have to.

The scene the New York Times put on its front page in May 2005 says it best: a cluster of students standing in front of Pollock’s Echo: Number 25, white iPod earbuds in, laughing at a guide that sounded nothing like Modern Art 101 — and other visitors slowing down to wonder what they were hearing. That is the whole idea in one image: a portable device layering a second interpretation over the institution’s own, in the same physical space, at the same artwork.

Art Mobs started from a breakdown — the official audio guide. It is informative and authoritative and, as a companion, strangely lonely. As I put it in the project’s magazine piece, talk about art, if it is to be interesting talk, requires honesty; and the official guide offers no camaraderie, no disagreement, no mutual discovery. So we did the obvious situated thing: “we decided the best way to go about it would be to do the talking ourselves, and to observe what we had done.” The aim was frankly democratic — “a way for anyone to ‘curate’ their own little corner of MoMA.”

Cognition distributed across a room

The research object was never the painting alone. Meaning in a gallery is produced across the artwork, the wall label, the student audio, the music, a friend’s aside, the device in your hand, and the visitors who came before — a textbook case of distributed cognition, enacted in a public room rather than diagrammed on a slide. Change one element — swap the official voice for an irreverent student one — and the whole interpretive system reorganizes.

The project’s other half made that literally addressable. Working from Brian House’s YellowArrow — stickers that let people point at things in urban space and attach a phone-readable message — we brought the marker into the gallery: “we’ve taken Yellow Arrow’s concept of pointing to things in urban space, and we’ve brought it into the gallery.” Stand at a work, text its code, and you could read what others had said and leave your own. It was a deictic gesture — this one, here — turned into a small public conversation hung on the wall beside the art.

Talk about art, if it is to be interesting talk, requires honesty.

Why it was a forum before I had the word

Read with twenty years’ hindsight, Art Mobs is the forum thesis in an earlier medium. An institution wants to be the single authoritative voice; the situated reality is that people make meaning in many voices, some of them contradicting the official one. The healthy design is not to replace the museum’s voice but to let other voices stand beside it, addressable and contestable, with the visitor as the one who decides — exactly the move from a single authority to a conversation you can answer back to. The phone that points at a work and pulls up what others said is, in miniature, the deictic interface an AI layer over the physical world now needs.

It also keeps coming back. Years later, teachers and students still write asking for the old guides — a small sign that a user-authored layer over an institution, once it exists, is hard to take away.

Case study · 2004–05, Marymount Manhattan College. With Brian House (YellowArrow) and Marymount students; covered on the front page of the New York Times, May 28, 2005. ← The Practice